Senior Executive – Coordination and Follow-up

Company Overview

Since the establishment of the union of the United Arab Emirates in 1971, education has received the utmost attention of the founding leader, Sheikh Zayed bin Sultan Al Nahyan, may Allah have mercy on him, and his founding brothers. They believed that education was the cornerstone of building an enabled community that could keep pace with the advancements. Over the past decades, the wise leadership of the country was keen on building an educational system that matched its counterparts in the advanced nations. It harnessed for this purpose all the required capabilities, to achieve the country's agenda and national vision in this regard. Sincere efforts have also been made to develop education and adopt the best systems that achieve high-quality education outputs, to achieve the future visions and aspirations of the wise leadership.

Since investing in human capital is the main objective, the UAE has been keen on establishing the Ministry of Education and creating the appropriate environment to build pioneering Emirati schools, in terms of standards, form, and content they provide. It also made sure that such schools provided high-quality educational environment and owned the most technically advanced tools to be able to graduate generations that could pursue their university education confidently in higher education institutions to fulfil the requirements of labour market.

1.       Monitor the implementation of directives and assignments issued by the Undersecretary’s Office with the relevant sectors, departments, and entities, ensuring completion within the specified timelines.

2.       Follow up on referred matters and ensure the receipt and completion of required responses, documents, and data within the approved deadlines.

3.       Identify delays or challenges affecting the implementation of assignments, report them to the direct supervisor, and follow up on corrective actions until closure.

4.       Monitor the implementation of outcomes from meetings, committees, and official visits, ensuring the completion of related actions and commitments.

5.       Coordinate with focal points across sectors and departments to obtain the required data and information to support the functions of the Undersecretary’s Office.

6.       Follow up on the completion of observations, requirements, and inputs related to submitted matters before presenting them to the Undersecretary’s Office.

7.       Coordinate with government entities and strategic partners, as directed, to complete joint matters and monitor progress accordingly.

8.       Continuously update databases and follow-up records of the Undersecretary’s Office to ensure the accuracy and currency of information.

9.       Document the status of implementation of assignments and decisions, completion rates, and target dates, and ensure regular updates.

10.    Maintain and organize the office’s files, documents, and records in accordance with approved systems and procedures, ensuring ease of access and retrieval.

11.    Prepare initial follow-up reports highlighting progress status, ongoing matters, and overdue items, and submit them to the direct supervisor.

12.    Prepare drafts of correspondence, letters, and templates related to coordination and follow-up activities in accordance with approved policies and procedures.

13.    Contribute to the preparation of presentations, executive materials, and supporting reports for the functions of the Undersecretary’s Office.

14.    Support the organization of meetings of the Undersecretary’s Office, including preparing agendas, arranging relevant documents, and following up on the implementation of decisions issued.

15.    Provide executive and administrative support to the Undersecretary’s Office to ensure smooth workflow and operational efficiency.

16.    Perform any other duties or assignments within the scope of the role as assigned by the direct supervisor.

Skills - Qualification & Experience:

Technical Skills

·         Strong skills in follow-up and organization.

·         Ability to manage time and priorities effectively.

·         Skills in preparing initial reports.

·         Skills in preparing administrative correspondence.

·         Ability to collect, organize, and manage data.

·         Proficiency in Microsoft Office applications.

·         Ability to use electronic follow-up and tracking systems.

·         Fluency in both Arabic and English, written and spoken.

Behavioral Skills

·         Ability to work under pressure and effectively manage priorities.

·         Strong coordination and communication skills with various administrative levels.

·         High attention to detail and accuracy.

·         Ability to deliver tasks efficiently and ensure continuous follow-up.

·         Analytical thinking and problem-solving skills.

·         Commitment to confidentiality and professional standards.

·         Initiative and sense of responsibility.

·         Flexibility and ability to manage change.

·         Negotiation and influencing skills.

·         Ability to work collaboratively and build professional relationships.

Executive Competencies

·         Ability to manage priorities and multiple tasks effectively.

·         Ability to monitor performance and achieve results.

·         Ability to support decision-makers through accurate information and analysis.

·         Ability to coordinate effectively across organizational units.

·         Effective time management skills.

·         Ability to identify and manage risks related to delays in assignment implementation.

·         Ability to take initiative and propose appropriate solutions.

·         Focus on quality of deliverables and continuous improvement.

Personal Attributes

·         Well-organized and detail-oriented personality.

·         Professional presence and ability to represent the Undersecretary’s Office effectively.

·         Ability to handle sensitive matters with confidentiality and professionalism.

·         High responsiveness and accuracy in follow-up.

·         Strong ability to build relationships and coordinate effectively with various stakeholders.

Commitment to the highest standards of integrity, governance, and transparency

Professional Experience

·         Minimum of 2–3 years of experience in one of the following areas:

o    Coordination and follow-up.

o    Executive office management.

o    Administrative affairs.

o    Performance management.

o    Or any other related field.

·         Experience in government or semi-government entities is preferred. 

Educational Qualifications

·         Bachelor’s degree in one of the following fields:

o    Business Administration.

o    Public Administration.

o    Government Relations.

o    Law.

o    Project Management.

o    Or any other relevant field related to the nature of the role.