Coordination and Follow-up Specialist

Since the establishment of the union of the United Arab Emirates in 1971, education has received the utmost attention of the founding leader, Sheikh Zayed bin Sultan Al Nahyan, may Allah have mercy on him, and his founding brothers. They believed that education was the cornerstone of building an enabled community that could keep pace with the advancements. Over the past decades, the wise leadership of the country was keen on building an educational system that matched its counterparts in the advanced nations. It harnessed for this purpose all the required capabilities, to achieve the country's agenda and national vision in this regard. Sincere efforts have also been made to develop education and adopt the best systems that achieve high-quality education outputs, to achieve the future visions and aspirations of the wise leadership.

Since investing in human capital is the main objective, the UAE has been keen on establishing the Ministry of Education and creating the appropriate environment to build pioneering Emirati schools, in terms of standards, form, and content they provide. It also made sure that such schools provided high-quality educational environment and owned the most technically advanced tools to be able to graduate generations that could pursue their university education confidently in higher education institutions to fulfil the requirements of labour market.

The MOE has also provided a smart learning system and high-quality digital platforms, side by side with the continuous development of school curriculums, according to national learning standards, assessment policy that is based on assessing for learning, and highest quality standards that match the best international practices. Various learning tracks, moreover, have been provided to support the capabilities and skills of students and achieve the country's strategy of encouraging the culture of creativity and innovation through providing the students with the skills of the 21st century and motivating them to have new ideas that relate to the reality they live in and foresee the future. This will eventually help in finding radical, sustainable solutions to the major issues, improving competitiveness, and supporting smart government in its attempts to keep pace with global advancements, advance education, and push it to broad horizons of excellence, leadership, and competitiveness.

Department Definition

The Undersecretary's Office serves as the executive organizational unit responsible for supporting the Undersecretary in managing and overseeing the Ministry's operations, while ensuring the effective and efficient implementation of the Undersecretary's directives and decisions in a manner that contributes to achieving the Ministry's strategic objectives. The Office plays a pivotal role in coordinating efforts among sectors, organizational units, government entities, and strategic partners to ensure the integration of work, timely responsiveness, streamlined processes, and enhanced institutional performance.

The Office is responsible for overseeing and monitoring high-priority and strategically significant matters, tracking the progress of initiatives, projects, decisions, and assignments issued by the Undersecretary, and following up on the outcomes of meetings and committees to ensure their implementation within the established timelines. It also prepares periodic reports outlining progress, achievement rates, implementation challenges, and recommended corrective actions to support informed decision-making.

In addition, the Office is responsible for reviewing and analyzing matters, memoranda, and reports submitted to the Undersecretary, verifying their completeness, accuracy, and compliance with approved policies, legislation, and procedures. It prepares executive summaries and recommendations to ensure that all matters are fully developed and ready for submission to the Ministry's leadership.

The Office also manages the institutional follow-up framework for directives and decisions by establishing clear mechanisms for monitoring implementation, defining responsibilities, measuring progress, and maintaining continuous coordination with the relevant organizational units to address challenges that may affect execution. This contributes to strengthening the principles of governance, transparency, and accountability.

Furthermore, the Office is responsible for managing the Undersecretary's official correspondence, organizing official meetings and visits, and monitoring the implementation of their outcomes. It also prepares reports, presentations, briefing materials, and executive documents that support the Undersecretary's participation in meetings, committees, and official forums.

The Office contributes to strengthening institutional integration by establishing effective communication channels with the offices of Ministers, Assistant Undersecretaries, executive leadership, federal and local government entities, and strategic partners. This ensures alignment of efforts and the highest levels of coordination in implementing national and institutional priorities.

In line with its executive role, the Office continuously develops follow-up tools and mechanisms, enhances operational efficiency, improves the quality of deliverables, and develops performance indicators for executive assignments and priority matters. These efforts enable the Ministry's leadership to make informed decisions based on accurate and up-to-date information, while ensuring the effective and efficient achievement of the Ministry's objectives and strategic targets

Key Duties and Responsibilities:

1. Monitor the implementation of the Undersecretary’s directives and decisions with the relevant sectors and departments, ensuring their completion within the established timelines.
2. Follow up on assignments issued by the Undersecretary’s Office, monitor progress and completion rates, and ensure that all requirements are fulfilled before closing each assignment.
3. Maintain continuous coordination with sectors, departments, and relevant stakeholders to ensure the timely implementation of directives and address any obstacles that may impact workflow.
4. Prepare and submit periodic reports to the Undersecretary on the status of assignments, progress rates, overdue matters, and recommended actions.
5. Monitor the implementation of outcomes from meetings, committees, and official visits, ensuring that the concerned entities carry out the decisions and recommendations issued.
6. Monitor strategic matters, priority initiatives, and projects, assess their progress, and prepare periodic progress reports.
7. Follow up on incoming and outgoing correspondence to and from the Undersecretary’s Office, ensuring the timely completion of required actions and responses.
8. Monitor matters referred to sectors and departments, ensuring that studies, responses, and memoranda are completed in accordance with the specified requirements.
9. Develop and maintain tracking dashboards and databases for assignments, decisions, and key performance indicators, ensuring they are regularly updated to support decision-making.
10. Identify risks and challenges that may affect the implementation of assignments, coordinate with the relevant entities to develop appropriate solutions, and escalate them to senior management as required.
11. Prepare memoranda, official correspondence, executive reports, and executive summaries in support of the functions of the Undersecretary’s Office.
12. Review correspondence and submissions before they are presented to the Undersecretary, ensuring their completeness, accuracy, and compliance with approved policies and procedures.
13. Coordinate with the offices of Assistant Undersecretaries, government entities, and strategic partners on matters of mutual interest, and follow up on their implementation.
14. Maintain and organize assignment files, decisions, records, and documentation of the Undersecretary’s Office to ensure effective record management and ease of retrieval.
15. Perform any other duties or assignments within the scope of the Undersecretary’s Office as assigned