Section Head - IT Digital Application Development (UAE National)

Since the establishment of the union of the United Arab Emirates in 1971, education has received the utmost attention of the founding leader, Sheikh Zayed bin Sultan Al Nahyan, may Allah have mercy on him, and his founding brothers. They believed that education was the cornerstone of building an enabled community that could keep pace with the advancements. Over the past decades, the wise leadership of the country was keen on building an educational system that matched its counterparts in the advanced nations. It harnessed for this purpose all the required capabilities, to achieve the country's agenda and national vision in this regard. Sincere efforts have also been made to develop education and adopt the best systems that achieve high-quality education outputs, to achieve the future visions and aspirations of the wise leadership.

Since investing in human capital is the main objective, the UAE has been keen on establishing the Ministry of Education and creating the appropriate environment to build pioneering Emirati schools, in terms of standards, form, and content they provide. It also made sure that such schools provided high-quality educational environment and owned the most technically advanced tools to be able to graduate generations that could pursue their university education confidently in higher education institutions to fulfil the requirements of labour market.

The MOE has also provided a smart learning system and high-quality digital platforms, side by side with the continuous development of school curriculums, according to national learning standards, assessment policy that is based on assessing for learning, and highest quality standards that match the best international practices. Various learning tracks, moreover, have been provided to support the capabilities and skills of students and achieve the country's strategy of encouraging the culture of creativity and innovation through providing the students with the skills of the 21st century and motivating them to have new ideas that relate to the reality they live in and foresee the future. This will eventually help in finding radical, sustainable solutions to the major issues, improving competitiveness, and supporting smart government in its attempts to keep pace with global advancements, advance education, and push it to broad horizons of excellence, leadership, and competitiveness

Department Definition:

As the Section Head for Digital Application Development, you will lead the design, implementation, and support of IT solutions that enable seamless digital experiences for all stakeholders. You will oversee the development of scalable, high-quality applications that align with the Ministry’s business objectives and digital transformation goals, owning the full IT development cycle.

Main Job Duties & Responsibilities:

Driving Agile and Traditional IT Implementation:

- Lead the implementation of IT solutions using Agile and traditional methodologies, ensuring that digital applications align with business objectives, technical requirements, and stakeholder expectations while driving automation and AI capabilities.

Coordinating Cross-Functional Teams:

- Coordinate cross-functional teams to deliver high-quality IT services and applications, managing sprints, iterations, and the deployment of solutions to meet business goals.

Managing the IT Demand Funnel:

- Manage the demand funnel for IT projects, ensuring that applications are developed and released on time, with clear communication and alignment across all stakeholders.

Ensuring Seamless Integration:

- Ensure seamless integration of digital channels with backend systems, focusing on scalability, high availability, and alignment with business needs, in coordination with Architecture & Decision Support.

Providing Advanced IT Support:

- Provide Level 3 (L3) IT support, handling complex technical issues and troubleshooting application-related problems, ensuring minimal disruption and high service levels.

- 8+ years of experience in digital application development, IT project management, or similar roles.

- A bachelor’s or master’s degree within a relevant field.

- Expertise in Agile and traditional software development methodologies.

- Strong understanding of enterprise architecture, system integration, and cloud-based solutions.

- Proven track record of delivering complex IT projects on time and within budget.

- Proficiency in programming languages, development frameworks, and tools relevant to application development.

- Strong analytical and problem-solving skills with a focus on delivering customer-centric solutions.

- Exceptional leadership and stakeholder management skills.

- Speaking, Reading & Writing (English & Arabic).